How to Manage a Google Workspace User’s Service Licenses

Quick and easy-to-follow guide for Google Workspace administrators

What are licenses in Google Workspace

Licenses are what Google Workspace tracks when billing you for services.
They are the most important thing needed for services to be accessible by a user.

How are licenses assigned to users

They are usually assigned automatically, but you can check if a license is assigned if a user has any problems with accessing services.

How to view and manage a Google Workspace user’s licenses step-by-step with images

Step 1

Go to the Admin console https://admin.google.com and click Users or Manage.

Step 2

Then click the user’s name. Make sure not to check the box to their left, just click the name.

Alternatively, you can type their name or email address in the search bar on top, and click the result suggested below.

Step 3

On the user’s page, click the Licenses section.

Step 4

You may be able to add/remove licenses for additional subscriptions if you have some.

If the user doesn’t have a Google Workspace license assigned, they can’t access any service.

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