How to Reset a Google Workspace User’s Sign-in Cookies

Quick and easy-to-follow guide for Google Workspace administrators

You can reset a user’s sign-in cookies to sign them out of their account from all devices, browsers, and third-party apps.

When to reset a Google Workspace user’s login cookies

  • When you suspect a user’s account may be compromised, do this immediately
  • When a user has left their account signed in on a public device
  • When a user is running into an issue with one of the Google services, try this as a troubleshooting step

How long until the user gets signed out of services

It can take up to an hour to sign the user out of current Gmail sessions, and the time for other apps can vary.

How to reset a Google Workspace user’s login cookies step-by-step with images

Step 1

How to Reset A Google Workspace User's Sign-In Cookies (Sign out) - Step 1

Go to the Admin console https://admin.google.com and click Users or Manage.

Step 2

How to Reset A Google Workspace User's Sign-In Cookies (Sign out) - Step 2

Then click the user’s name. Make sure not to check the box to their left, just click their name.

How to Reset A Google Workspace User's Sign-In Cookies (Sign out) - Step 3

If you have too many users to scroll through the list, do this instead. Type the user’s name or email address in the search bar on top. Then click the result suggested below.

Step 3

How to Reset A Google Workspace User's Sign-In Cookies (Sign out) - Step 4

Click the Security section.

Step 4

How to Reset A Google Workspace User's Sign-In Cookies (Sign out) - Step 5

Click Sign in cookies.

Step 5

How to Reset A Google Workspace User's Sign-In Cookies (Sign out) - Step 6

Then click the RESET button.

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