Add Recovery Information to a User’s Account
Add or update a user’s recovery email address or phone number.
They get signed out of all active sessions. To continue using services, the user needs to:
Follow these steps to reset a user’s password.
At Google Admin https://admin.google.com, click Users or Manage.
Hover over the user and click Reset password.
Two options here: Automatically generate a password, or Create password – click the second one to specify the new password yourself.
Optionally, you can check the Ask user to change their password when they sign in box to force them to change their password the next time they log in to their account.
Click RESET.
You can click the eye icon to the right of the password to see it or click COPY PASSWORD to copy it and then be able to paste it somewhere else.
To send an email with the new user’s login info to someone, click EMAIL PASSWORD.
Alternatively, type their name or email address in the search bar on top. Then click the result suggested below.
Then on the top left, click RESET PASSWORD.
Add or update a user’s recovery email address or phone number.
Disable a user’s Login challenge temporarily so that they can log in.
Log out a user’s account from all sessions and delete cookies.
Prevent users from changing their passwords on their own.
Check if users have enabled two-step verification or not.
Turn off a user’s two-step verification.
© 2022 Workspace123. All rights reserved. | Terms of Service | Privacy Policy
Think we could do something better or just want to tell us how happy you are with the site? We would love to hear from you – your feedback is more valuable than you can imagine.
Fill out this form, and we will get back to you.
Are you running into an issue with the site? Maybe you found a broken link, or something else is wrong?
Fill out this form to let us know, and we will address it as soon as possible.
Please make sure to be very specific and add as many details as possible.
Our goal is to run the number one site in the world for you to get help with and learn how to use Google Workspace. This can’t be so if there is any missing information.
If you believe we need to add something, fill out this form, and we will do our best to add any missing content as soon as possible.
This site uses cookies to ensure you get the best experience. Click here to see our Cookies Policy.
You can stay on top of news and updates in Google Workspace and Workspace123 and get special offers by subscribing to our newsletter.