How to Restore Email Data Deleted by a Google Workspace User

Quick and easy-to-follow guide for Google Workspace administrators

When you delete an email in Gmail, it goes to Trash. After 30 days, or if you clear the Trash folder, it gets deleted completely.

When you can recover permanently deleted Google Workspace emails

  • As an admin, you can restore emails that have been completely deleted from any mailbox within the last 25 days. 
  • When 25 days pass after emails have been removed from a Gmail mailbox, they get permanently purged from Google’s servers.
  • At this point, it’s not possible to restore them anymore, even if you contact support.

Other ways for Google Workspace admins to restore deleted emails

How to recover permanently deleted Gmail emails step-by-step with images

Step 1

How to Restore Deleted Gmail Data as a Google Workspace Admin - Step 1

In the Admin console, click the Users icon or click Manage next to it.

Step 2

How to Restore Deleted Gmail Data as a Google Workspace Admin - Step 2

Hover over the user and click More to the right, then select Restore data.

How to Restore Deleted Gmail Data as a Google Workspace Admin - Step 3

Alternatively, if you have too many users to scroll through the Users list, just type the user’s name or email in the search on top. Then click the suggested result to find the user whose data you want to restore.

How to Restore Deleted Gmail Data as a Google Workspace Admin - Step 4

Click RESTORE DATA on the top left.

Step 3

How to Restore Deleted Gmail Data as a Google Workspace Admin - Step 5

Choose the From and To range for the data recovery, select Gmail under Application and click RESTORE.

It’s not possible to only restore specific data deleted in a date range.

Restored emails usually come back within 1 hour, but it could even take up to a few days if you try restoring vast amounts of emails.

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