How to Exclude an Organizational Unit From Two-Step Verification Enforcement

Quick and easy-to-follow guide for Google Workspace administrators

Using Organizational units, you can exclude specific users from two-step verification enforcement or apply it only to specific users.

When to exclude organizational units from two-step verification enforcement

  • When you have enforced two-step verification, and now some Google Workspace users are locked out of their account and can’t log in to set it up

How to exclude users in specific organizational units from two-step verification enforcement step-by-step with images

Step 1

How To Exclude A Google Workspace Organizational Unit (OU) From Two-Step Verification (2FA) Enforcement - Step 1

Go to the Admin console https://admin.google.com and click Security.

Step 2

How To Exclude A Google Workspace Organizational Unit (OU) From Two-Step Verification (2FA) Enforcement - Step 2

Select the 2-Step Verification section.

Step 3

How To Exclude A Google Workspace Organizational Unit (OU) From Two-Step Verification (2FA) Enforcement - Step 3

Under Organizational Units, select the OU with the users you want to exclude from enforcement. This will also apply to all sub-OUs under the OU you choose.

You can search for an OU to find it faster if you have a large OU structure.

If you are not familiar with OUs, click here.

Step 4

How To Exclude A Google Workspace Organizational Unit (OU) From Two-Step Verification (2FA) Enforcement - Step 4

Click Turn off enforcement to disable it for the OU you selected.

Step 5

How To Exclude A Google Workspace Organizational Unit (OU) From Two-Step Verification (2FA) Enforcement - Step 5

At the bottom, click OVERRIDE.

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