How to Enable Login Challenge By Employee ID in Google Workspace

Quick and easy-to-follow guide for Google Workspace administrators

What is a login challenge

If Google detects a suspicious login attempt to one of your users’ accounts, an additional security question or challenge will have to be dealt with before the login is allowed – this is a login challenge.
The usual way to verify the user’s identity is by sending a code to the user’s phone. The code then needs to be entered into the login challenge page.
You can ask users to enter their Employee ID instead of their phone when an unusual login triggers the login challenge.

When to enable login challenge by employee ID

When you want to enhance the security of the login challenge feature.

Before you enable login challenge by employee ID

First, make sure you’ve added employee IDs to all users’ attributes info, as shown here.

How to enable login challenge by employee ID step-by-step with images

Step 1

Go to the Admin console at https://admin.google.com and click the Security icon.

Step 2

Select Login challenges.

Step 3

Check the box Use employee ID to keep my users more secure and SAVE. Note that it may take up to 24 hours to apply this update to all user accounts.

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