Update Your Backup Email Address and Phone Number
Update your Google account’s recovery email address and phone number.
Suppose you forget your Google Workspace account’s password. In that case, Google can help you recover it, as long as this is allowed by the Google Workspace admin.
Google Workspace admins can see how to allow or disable this option here.
Try accessing a Google service such as Gmail, Drive, or any other one to get to the Google Sign-in page.
Type your email address and click Next.
Click Forgot password?
Enter the last password you remember and click Next. Anything you type in will be sufficient for you to continue.
If you have access to your backup email address, Google can send a verification code there. Click Send.
Alternatively, click Try another way to use a backup phone number if you have added one to your account.
A verification code gets sent to your backup email address.
If you don’t see the email, give it a bit, it may not arrive immediately. Also, it may go to Spam or Trash somehow. You can also check the All Mail folder. Copy the code and enter it on the Account recovery page.
Thanks to you accessing your backup email or phone, Google trusts that you are the owner of the account and lets you update your password. Type the new password twice and click Save password.
After signing in, you’ll see the Security checkup right away. Click the options to display more info, or click Continue to sign in.
Welcome back to your Google account! You can review and update any personal information and security settings on this page.
Update your Google account’s recovery email address and phone number.
Allow users to reset a forgotten password on their own.
Allow other admins to reset a forgotten password on their own.
Reset the password of your admin user account.
Find out what your admin email address is.
Reset the forgotten password of a regular user account.
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