How to Recover Access to Your Google Workspace Admin Account (Forgot Email/Username)

Quick and easy-to-follow guide for Google Workspace administrators

If you forget the login email address of your Google Workspace account, you can find out what it is, as long as you have established a recovery method.

How to recover your forgotten admin username step-by-step with images

Step 1

Go to https://accounts.google.com/signin/recovery and click Forgot email?

Step 2

Type your backup phone number or recovery email address.

Step 3

Enter the first and last name of the Google account you’d like to restore.

Step 4

Google will send a verification code to your backup email address. Click Send.

Step 5

Google sent the code, now open your backup mailbox to get the code and then back on this page, enter the code, and click Next.

Step 6

Here’s how the verification email looks. Copy the six-digit code.

If you don’t find the email, give it a bit, it may not arrive immediately. Also, it may go to Spam or Trash somehow. You can also check the All mail folder.

Step 7

Having entered the code, Google will show you the account you’re trying to regain access to.

Click it to sign in.

Step 8

Type your password to sign in.

If you don’t remember your password

If you don’t remember your password either, click “Forgot password?” and follow the steps here.

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