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How to Allow or Prevent Google Workspace Users From Accessing and Syncing Data on Mobile Devices

Quick and easy-to-follow guide for Google Workspace administrators

What is mobile sync

  • You can prevent or allow Google Workspace user account usage on mobile devices by disabling or enabling mobile sync.

When you disable mobile sync in Google Workspace

  • When you disable mobile sync, users can’t add their accounts to their mobile devices.
  • Note that even if you disable mobile sync, users can still access their data through a browser on their device.
  • Also, if IMAP is on, users can still check their email using non-Google email apps such as Apple Mail on iOS or Microsoft Outlook.

Follow the steps below.

How to enable or disable mobile sync in Google Workspace step-by-step with images

Step 1

How To Allow Or Prevent Google Workspace Users From Syncing Account Data On Mobile - Step 1

In Google Admin at https://admin.google.com, click Devices > Mobile & endpoints > Settings > Universal settings in the menu on the left.

Step 2

How To Allow Or Prevent Google Workspace Users From Syncing Account Data On Mobile - Step 2

Select the Data Access section.

Step 3

How To Allow Or Prevent Google Workspace Users From Syncing Account Data On Mobile - Step 3

Click the type of sync you want to enable or disable.

Step 4

How To Allow Or Prevent Google Workspace Users From Syncing Account Data On Mobile - Step 4

Android Sync

The Android sync checkbox is for Android devices.

Step 5

How To Allow Or Prevent Google Workspace Users From Syncing Account Data On Mobile - Step 5

Google Sync

Google Sync is the preferred way to sync iOS mobile devices.

It uses Microsoft Exchange ActiveSync to allow your users to access their mail, contacts, and calendars on mobile devices. Users can use the built-in iOS apps or Google’s apps.

You can also add an IP whitelist. This way, you prevent users from using their mobile devices when connected to any other IPs.

Gmail archives instead of deleting when you delete Google Workspace emails using the iOS Mail app. If you prefer to have emails go to Trash in Google Workspace, check the Automatically enable “Delete Email as Trash” box.

You can also Turn on automatic sync when roaming.

Step 6

How To Allow Or Prevent Google Workspace Users From Syncing Account Data On Mobile - Step 6

iOS Sync

iOS sync is for users on supervised iOS devices.

Click SAVE after updates. It may take up to 24 hours before devices can start or stop syncing.

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