Control if Users Can Chat With External People
Control users’ ability to send chat messages to people outside of your account.
In the Admin console at https://admin.google.com, click the Apps icon.
Select Google Workspace.
Click Google Chat and classic Hangouts. Make sure not to check the box to the left; just click the service’s name.
Click the External Chat Settings section.
Select Show status.
Select OFF to hide users’ status from accounts external to your Google Workspace, or ON to show the status. Click SAVE after making any updates. Note that changes may take up to 24 hours to take effect.
Control users’ ability to send chat messages to people outside of your account.
Control users’ ability to create and join spaces with people outside your account. Users can still join external spaces unless you turn off external chat.
Control if chat history is on or off by default and whether users can update the default setting or not.
Control if chat history in spaces is on or off by default, but users can always update it. This overrides the Chat History setting.
Automatically accept chat invitations between internal users.
Control users’ ability to install Bots and use incoming webhooks.
Webhooks make it possible to send automated messages to rooms or direct messages without bots.
Warn users when they’re about to chat with someone outside of your account.
Control if people outside of your account can see users’ chat status.
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