How to Control if Google Workspace Users Can Join Chat Spaces With External People

Quick and easy-to-follow guide for Google Workspace administrators

You can control if users can create or join internally created chat spaces that include external people.

Supported Google Workspace editions

  • This feature comes with Business Standard and Plus; Enterprise; Education Fundamentals, Standard, Teaching and Learning Upgrade, and Plus; G Suite Business; Essentials. 

How to allow or prevent users from creating or joining chat spaces with external people step-by-step with images

Step 1

How To Control If Google Workspace Users Can Join Chat Spaces With External People - Step 1

In the Admin console at https://admin.google.com, click the Apps icon.

Step 2

How To Control If Google Workspace Users Can Join Chat Spaces With External People - Step 2

Select Google Workspace.

Step 3

How To Control If Google Workspace Users Can Join Chat Spaces With External People - Step 3

Click Google Chat and classic Hangouts. Make sure not to check the box to the left; just click the service’s name.

Step 4

How To Control If Google Workspace Users Can Join Chat Spaces With External People - Step 4

Click the External Spaces section.

Step 5

How To Control If Google Workspace Users Can Join Chat Spaces With External People - Step 5

Select ON to allow users to join internal spaces with external people or OFF to prevent them from doing so.

If you select OFF, users can still join external chat spaces created by external people.

Click SAVE after any updates. Changes may require up to 24 hours to start working.

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