How to Allow Chat Webhooks in Google Workspace

Quick and easy-to-follow guide for Google Workspace administrators

What are incoming webhooks

Webhooks in Google Chat https://chat.google.com make it possible to send automated messages to rooms or direct messages without bots. 

For example, a developer can build an application to track the status of specific servers and notify users if a server goes down so that they can act right away. 

They are a simple way to create automated workflows by eliminating the need to write an entire bot and are much easier to set up. Webhooks send messages, but they can’t read chat messages as bots can. They can be created only by users in your organization.

You can learn more about incoming webhooks at https://developers.google.com/hangouts/chat/how-tos/webhooks.

How to allow or disable the use of incoming webhooks step-by-step with images

Step 1

How To Allow Google Workspace Users to Use Webhooks In Google Chat - Step 1

In the Admin console at https://admin.google.com, click the Apps icon.

Step 2

How To Allow Google Workspace Users to Use Webhooks In Google Chat - Step 2

Select Google Workspace.

Step 3

How To Allow Google Workspace Users to Use Webhooks In Google Chat - Step 3

Click Google Chat and classic Hangouts. Make sure not to check the box to the left; just click the service’s name.

Step 4

How To Allow Google Workspace Users to Use Webhooks In Google Chat - Step 4

Click the Chat Bots section.

Step 5

How To Allow Google Workspace Users to Use Webhooks In Google Chat - Step 5

Select ON to allow users to add and use incoming webhooks and click SAVE. Note that the changes may take up to 24 hours to take effect.

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