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Google Workspace Email Administration:
Ultimate Help Guide

A FREE STEP-BY-STEP WALKTHROUGH TRAINING WITH IMAGES
FOR GOOGLE WORKSPACE ADMINISTRATORS

Google Workspace Email Management

Google Workspace email management: A quick introduction to the training

Welcome to the Google Workspace email management training for administrators!

What you will learn during the email management training

This beginner-friendly walkthrough guide will teach you how to handle anything related to Google Workspace email management for your organization.

Manage your domain's email delivery

See how to configure email delivery to your business domain to ensure that Google Workspace users receive emails to their email address right where they are supposed to.

You will also see how to set up any email routing setting that you can imagine, restrict delivery, add forwarding, catch-all, and much more.

Gmail Google Workspace controls: manage your users' Gmail settings

You will learn to control what Gmail features are available to your managed user accounts.

Take complete control over any important settings and choose whether to enable or disable them.

Ensure that your users are safe in Gmail

See how you can use your Google Workspace account to quarantine and moderate spam sent to your domain.

You will also add protection against spoofing by setting up DNS records like SPF, DKIM, and DMARC. Don’t let these abbreviations scare you – we will explain what they mean in ways anyone can understand. 

That’s not all – you will also see how to prevent phishing and other email-based threats.

Connect Gmail to other email services

Last but not least, you will find out how to manage POP and IMAP settings and connect a Gmail address to a third-party product such as Outlook or Apple Mail.

Who should do this training

Maybe you are wondering if this training is right for you or if it’s worth doing. You absolutely should do it if:

  • You want to get started with Google Workspace cloud services.
  • You are totally new to the Google Workspace suite.
  • You already are a Google Workspace administrator.
  • You want to access Google Workspace-related information (partners and support technicians)
  • You need to ensure that your domain has a professional email.
  • You want to do a perfect job as a Google Workspace email administrator.

Requirements

For you to do this training, you should:

  • It’s best to have basic knowledge of some entry-level IT concepts but don’t worry if you don’t. We try to make everything as simple as possible and even avoid technical terms so that the content is accessible and easy to digest, even for beginners. 
  • You should have an active Google Workspace admin account to follow the steps as you go through the training. If you don’t, start from here.

How the email management training works

We help you do things step-by-step with images accompanying the instructions for each action you need to take. Say hi to easy-to-follow directions that you can follow at your own pace! You couldn’t get lost if you wanted to, even if you aren’t tech-savvy.

The training is flexible, and there is no fixed way to do it. It is up to you to use it as you see fit.

  • You can go through every article in this training one by one, like a course, and become a total Google Workspace email master.
  • You can also skip anything that you don’t really need at this time and come back later.
  • You can revisit things you want to remember at any time.

How long the email management training takes to complete

  • How much time you need depends entirely on what you want from the training, but generally, it won’t take long to complete.
  • The content is super easy to go through, and you can choose to skip anything that is not beneficial for you at the moment.

Table of contents

We divided the Google Workspace email management training into different sections. Each section covers specific topics related to email management.

Let’s describe each section quickly to get an idea of what you can expect to find in this training.

Gmail Menu Icon

Gmail Settings

We start this training with the Gmail Settings section, covering all options you can allow or prevent from being configured in each user's Gmail.

 

In other words, you will learn how to enable or disable your team's Gmail settings.

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Delivery Settings Icon

Delivery Settings

Moving on to the Delivery Settings section, you will learn how to set up account-wide email rules.

 

You will know how to restrict email communication, allow or block senders, add compliance policies, forward emails to another inbox, set up a catch-all email address, and more.

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Email Safety Icon

Safety

A secure business email is essential. The Safety section will help you ensure your email security is top-notch.

 

You will learn to prevent spam, phishing, and spoofing of your domain name, and you will also find out how to block any harmful content.

 

This is where you can see how to add any type of DNS record required for email authentication and security, such as SPF, DKIM, and DMARC.

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Multiple Email Services Icon

Multiple Email Services

The Multiple Email Services section is all about your incoming email delivery. We will show you to set up your domain's MX records to point your emails to Google's email servers.

 

You will also see how to run multiple email hosting services simultaneously, configure related settings, and more.

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Third-Party Apps and Mail Clients Icon

Email Clients and Third-Party Services

Email Clients and Third-Party Services shows how to enable or disable POP and IMAP, connect third-party email clients such as Outlook and Apple Mail, and use third-party services via SMTP.

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How to access the training quickly

  • To quickly access a specific part of the training, use the navigation menu on top.
  • Start from Google Admin Help, then Email Management, and then select a section you are interested in.

Is Workspace123 affiliated with Google?

No, we are not affiliated with Google. However, we absolutely love their services. It is quite literally true that we know Google Workspace better than the palms of our hands.

We are proud to say that we have been in the business of supporting Google Workspace administrators and end-users with every conceivable task for almost a decade.

We have assisted a wide range of organizations of all sizes, from startups and small businesses to enormous organizations employing tens of thousands of people.

How is this Google Workspace training better than other options out there?

This question should rather be, “How isn’t it better?”.

  • It is cheaper (completely free) and often more effective than hiring someone to help.
  • It is easier to follow and understand than Google’s Help Center, YouTube videos, or any other resource you can find.
  • It is easier, faster, and usually more effective than contacting Google Workspace support or any live person. You don’t need to wait in a queue, talk or chat with anyone, wait for them to reply, or deal with someone inexperienced.

  • On the other hand, we are there for you at any time, and it only takes seconds to find what you need and get things done.

Workspace123 provides the smartest, quickest, most user-friendly, and by far the most enjoyable way to get help with Google Workspace.

We put together all you may need to know thoughtfully, with your convenience as the top priority. You get maximum results with minimum effort.

Other frequently asked questions (FAQ)

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