How to Send a Direct Message in Google Chat

Quick and easy-to-follow guide for Google Chat users

Using Google Chat, you can send instant messages to people who use Google Chat or Hangouts. 

What if I can’t chat with anyone outside of the organization

  • If you use a Google Workplace account, you can only chat with someone outside of your organization if they use a personal Google Account or if both of your organizations allow it.

How to start a direct one-to-one conversation in Google Chat step-by-step with images

Step 1

How To Send A Direct Message In Google Chat - Step 1

In Google Chat https://chat.google.com, click the + icon on the top left, next to Chat.

Step 2

How To Send A Direct Message In Google Chat - Step 2

Click Person, space, or bot.

Step 3

How To Send A Direct Message In Google Chat - Step 3

You’ll instantly see suggestions based on people you have in your personal or Directory contacts list.

You can type someone’s name or email address, and they will appear. Click their name to send a direct message.

Step 4

How To Send A Direct Message In Google Chat - Step 4

The chat window opens, and you can now type and send messages using the message field at the bottom. The message field always tells you if History is on or off. 

If you’ve never chatted with each other before, the other person may have to accept your request to chat, as shown here.

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