How to Make a Manual Payment for Google Workspace

Quick and easy-to-follow guide for Google Workspace administrators

When you may want to make a manual payment for Google Workspace

  • When your automatic payment fails for some reason.
  • When you wish to pre-pay for Google Workspace in advance.

Make a manual payment to pre-pay for Google Workspace in advance

  • ​When you pre-pay, the amount you’ve specified goes to your Google Workspace balance.
  • Google will charge your balance instead of your primary form of payment.

Make a manual payment to unsuspend Google Workspace

Google automatically gives you 30 days to fix the issue when a payment failure occurs. If you still don’t pay during this time, you get suspended, and you have to make a manual payment.

If your primary payment method failed an automatic payment, you should update your payment methods so that your primary one is a valid form of payment, which works fine. Click here to learn how to do this.

If you’re making a payment while your account is suspended, please note that your payment will take some time to be processed, so Google will not immediately restore your access to the Google Workspace services.

Google Workspace’s support team may be able to help you reactivate your account faster. Click here to see how to contact Support.

How to make a manual payment step-by-step with images

Follow the steps below to make a manual payment.

Step 1

How To View Your General Google Workspace Billing Information - Step 1

Go to the Admin console https://admin.google.com and click Billing.

Step 2

How To Make A Manual Payment For Google Workspace - Step 2

Click your subscription.

Step 3

How To Make A Manual Payment For Google Workspace - Step 3

In the Billing details section, click your Payments account ID, a string of 16 digits.

Step 4

How To Make A Manual Payment For Google Workspace - Step 4

Click the blue PAY EARLY (or MAKE A PAYMENT) button in the Your balance section.

Step 5

How To Make A Manual Payment For Google Workspace - Step 5

You can select an existing form of payment or add a new one.

Specify how much you want to pay and click MAKE A PAYMENT.

Double-check your payment info, then click Confirm and then click Got It.

Your balance will update once the payment is authorized. Please note this can take some time. 

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