How to Contact Google Workspace Support

Quick and easy-to-follow guide for Google Workspace administrators

Workspace123 can help you with pretty much anything, but there are some things we just can’t do.​ In such a case, you should contact Google Workspace support.

What is Google Workspace support

  • Google Workspace support consists of dedicated teams specialising in helping people with anything related to Google Workspace.

When to contact Google Workspace support

  • You can contact Google Workspace support anytime you need help with anything related to the core Google Workspace services listed here.

Common questions about contacting Google Workspace support

When is Google Workspace support available?

  • Google Workspace support is available anytime, 24/7.

Does Google have a live chat?

  • Yes. As an administrator, it’s easy to start chatting with a real person and have them help you out.

How to contact Google Workspace support step-by-step with images

Step 1

Introduction To Google Admin 10

Go to the Google Admin console at and click the Get Help or Contact Support icon on the top right. This launches the Help Assistant. 

Click Contact support at the bottom to get in touch with the support team.

Step 2

How To Contact Google Workspace Support - Step 2

Select the product you need help with – in most cases, Google Workspace.

Step 3

How To Contact Google Workspace Support - Step 3

Describe your issue and click the Send icon on the right.

Step 4

How To Contact Google Workspace Support - Step 4

The Help Assistant pulls up articles from their Help Center that may help you resolve the issue.
Click This didn’t help, continue to Support.

Step 5

How To Contact Google Workspace Support - Step 5

Choose your Language Preferences, then select the Priority level of your issue. Then click Start Chat to start chatting with a support representative.

Alternatively, you can click Other support options at the bottom.

Step 6

How To Contact Google Workspace Support - Step 6

Click Show more options to see the other available options. Web lets you open an email ticket. 

Phone support may not be available, depending on your subscription level. There is more information about the support offerings in Google’s Help Center at

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