Phishing - What It Is and How to Prevent It With Google Workspace

Quick and easy-to-follow introduction for Google Workspace administrators

What is phishing

Phishing attacks usually happen through email, ads, or sites that imitate sites you already use.

For example, someone might send you an email that looks like it’s from your bank so that you’ll give them information about your bank account.

Phishing emails or sites might ask for:

  • Usernames and passwords, including password changes
  • Social Security numbers
  • Bank account numbers
  • PINs (Personal Identification Numbers)
  • Credit card numbers
  • Your mother’s maiden name
  • Your birthday


Google will never ask you to provide this type of information in an email.

How to prevent phishing with Google Workspace

There are a few ways you can prevent phishing with Google Workspace:

Use 2-Step Verification.

  • With 2-Step Verification, even if your password is compromised, hackers won’t be able to log in to your account, thanks to the extra security step.


Use the Password Alert Chrome extension.

  • With the Password Alert extension, users get an alert any time their Google password is entered into a non-Google website. Then they get prompted to change their password. 
  • The extension compares a user’s keystrokes to their password. If there is a match and it’s not on a Google site, the extension is triggered. 


Allow only trusted apps to access your data.


Disable POP and IMAP access.


Enforce work profiles for Android users.


Report phishing.


Contact Google Workspace Support


Last but definitely not least, check out these additional security services

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