How to Quarantine All Spam Before It Gets Delivered to Google Workspace Mailboxes

Quick and easy-to-follow guide for Google Workspace administrators

What are spam quarantines

  • You can have all emails that would usually be automatically marked as Spam get quarantined instead. 
  • Then admins or users who have permission to access quarantines can review spam emails and approve them for delivery to Gmail or reject them, so they never reach users’ mailboxes.

How to quarantine all spam sent to Google Workspace mailboxes step-by-step with images

Step 1

How To Quarantine All Spam Before It Gets Delivered To Google Workspace Mailboxes - Step 1

In the Admin console at https://admin.google.com, click the Apps icon.

Step 2

How To Quarantine All Spam Before It Gets Delivered To Google Workspace Mailboxes - Step 2

Select Google Workspace.

Step 3

How To Quarantine All Spam Before It Gets Delivered To Google Workspace Mailboxes - Step 3

Click Gmail. Make sure not to check the box to the left; just click the service.

Step 4

How To Quarantine All Spam Before It Gets Delivered To Google Workspace Mailboxes - Step 4

Select Spam, Phishing and Malware.

Step 5

How To Quarantine All Spam Before It Gets Delivered To Google Workspace Mailboxes - Step 5

Under Organizational Units, select the OU with the users whose settings you want to update. The same updates will apply to all sub-OUs under the OU you choose.

By default, if you don’t select an OU, you will add your setting to the top OU, named after your domain. This way, you will apply changes to all users in your account.

You can search for an OU to find it faster if you have a large OU structure.

If you’re not familiar with OUs, click here.

Step 6

How To Quarantine All Spam Before It Gets Delivered To Google Workspace Mailboxes - Step 6

To the right of Spam, click CONFIGURE or ADD ANOTHER RULE.

Step 7

How To Quarantine All Spam Before It Gets Delivered To Google Workspace Mailboxes - Step 7

On top, give the setting a name, such as Quarantine all spam.

Uncheck everything but ‘Put spam in administrative quarantine’ and then select your quarantine, already configured, as shown here.

Then click SAVE.

Step 8

How To Quarantine All Spam Before It Gets Delivered To Google Workspace Mailboxes - Step 8

Now you can see your setting listed in the Spam section. It may take up to 24 hours for it to start working.

You can Edit it, Disable it (turn off temporarily), Delete (completely remove, no restore option) or ADD ANOTHER RULE.

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