Add Non-Google Email Services (Hosts)
Add another mail service to your Google Workspace settings.
In the Admin console at https://admin.google.com, click the Apps icon.
Select Google Workspace.
Click Gmail. Make sure not to check the box to the left; just click the service.
Select Routing.
Under Organizational Units, select the OU with the users whose settings you want to update. The same updates will apply to all sub-OUs under the OU you choose.
By default, if you don’t select an OU, you will add your setting to the top OU, named after your domain. This way, you will apply changes to all users in your account. This is generally recommended in this case.
Find the Non-Gmail mailbox setting and click the CONFIGURE button.
Note the following message: “Gmail users will lose all access to Gmail, and all messages older than 30 days will be permanently deleted.
Use the Non-Gmail mailbox setting only for users whose mailboxes are located on an on-premise/non-Gmail mail server.“
Click OK to continue.
First, give the setting a name on top. Set it to ‘Re-routing to my other mail server’ so you will know what it’s for.
Next under 1. Mail server, choose your other mail server, already added under Hosts as shown here.
Message Center – check the square to allow users to log in to Message Center. To access the Message Center, users must go to http://email-quarantine.google.com/messagecenter with their Google Workspace username and password.
Once they’re in, users can see all emails identified as spam and choose whether or not to mark them as safe for delivery and receive them or reject them instead.
Emails are removed from the Message Center after 30 days, and you cannot modify this.
Users can also add approved contacts to ensure they’ll never be marked as spam in the future.
3. Quarantine Summaries – check to enable periodic quarantine summaries. When enabled, you also get to specify the approximate delivery time of the summaries and on which days of the week users will receive them.
4. Options – check to allow users to report spam.
Click SAVE.
This is an example of what it looks like in the settings list. You can come back to this page at any time and click Edit to update the setting, Disable to turn it off temporarily or Delete to remove it permanently.
Please note that it may take up to 24 hours to start working.
Add another mail service to your Google Workspace settings.
Get your emails delivered both to Google Workspace and another mail service at the same time.
Have your emails delivered to Google Workspace if the receiving email address exists in Google Workspace, otherwise deliver them to another mail service.
Set this up if you have another mail service and don’t want to receive mail at Google but still want to use Google Workspace email settings like spam filtering and routing.
Save a copy of all sent/received mail by non-Gmail mailboxes in users’ Gmail mailboxes as a backup.
Have emails sent from another mail server go through Google Workspace before delivery.
Have your incoming emails go through another mail server before they get delivered to Gmail.
Have emails sent from Google Workspace go through another mail server before delivery.
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