How to Allow Google Workspace Users to View Dynamic Emails

Quick and easy-to-follow guide for Google Workspace administrators

What are dynamic emails

  • Thanks to dynamic mode, Google Workspace users with Gmail can view and interact with Accelerated Mobile Page (AMP) emails. 
  • AMP email messages contain dynamic and interactive content. For example, you can RSVP to events, fill out questionnaires, and more.
  • ​You can identify a dynamic email by the lightning bolt icon next to the message.
  • Once enabled on the admin level, as shown below, users need to enable it in their Gmail settings, as shown here.

How to allow or disallow dynamic emails in Gmail step-by-step with images

Step 1

How To Allow Google Workspace Users To View Dynamic Emails - Step 1

In the Admin console at https://admin.google.com, click the Apps icon.

Step 2

How To Allow Google Workspace Users To View Dynamic Emails - Step 2

Select Google Workspace.

Step 3

How To Allow Google Workspace Users To View Dynamic Emails - Step 3

Click Gmail. Make sure not to check the box to the left; just click the service.

Step 4

How To Allow Google Workspace Users To View Dynamic Emails - Step 4

Select User settings.

Step 5

How To Allow Google Workspace Users To View Dynamic Emails - Step 5

Under Organizational Units, select the OU with the users whose settings you want to update. The same updates will apply to all sub-OUs under the OU you choose.

By default, if you don’t select an OU, you will add your setting to the top OU, named after your domain. This way, you will apply changes to all users in your account.

You can search for an OU to find it faster if you have a large OU structure.

If you’re not familiar with OUs, click here.

Step 6

How To Allow Google Workspace Users To View Dynamic Emails - Step 6

Select Dynamic email.

Step 7

How To Allow Google Workspace Users To View Dynamic Emails - Step 7

Check Enable dynamic email and click SAVE.

​It may take up to 24 hours for this setting to take effect.

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