How to Use Your Google Workspace Email in Outlook (With IMAP)

Quick and easy-to-follow guide for Google Workspace administrators

Options for syncing Gmail with Outlook

You can use your Google Workspace email in Outlook by connecting to your account with IMAP or POP.
However, we generally recommend using the Google Workspace Sync tool instead – see how to set it up here.

Steps to take before you set up Outlook with IMAP or POP

Before you follow the steps below, make sure to enable Less secure apps access to your account, as shown here.
Also, IMAP or POP needs to be allowed in the Admin console and your Gmail settings: see this link for IMAP or this one for POP.

If you have enabled two-step verification

If you have 2-step verification enabled for your account, instead of enabling less secure apps, you need to generate and use an app-specific password during this setup.

How to connect Gmail to Outlook with IMAP or POP step-by-step with images

Step 1

To start the setup, open Outlook and click FILE in the top left.

Step 2

Click Add account.

Step 3

Select Manual setup or additional server types, click Next >

Step 4

Select POP or IMAP, click Next >

Step 5

How To Add (Connect and Sync) Your Google Workspace Email In Outlook (With IMAP) - Step 5

User Information
- Your Name: A name of your choice
- Email Address: Your Google Workspace email address
Server Information
Account type: IMAP or POP (IMAP is almost always better)
If you’re setting up IMAP:
- Incoming mail server: imap.gmail.com
- Outgoing mail server: smtp.gmail.com
If you’re setting up POP:
- Incoming mail server: pop.gmail.com
- Outgoing mail server: smtp.gmail.com
Logon Information
- User Name: Your Google Workspace email address
- Password: The password for that email address (if you are using 2-step verification, you need to generate an app-specific password as shown here)
‘Require logon using Secure Password Authentication (SPA)’ – you can check or uncheck this. There is no difference.
Click More Settings…

Fill in the details:

Step 6

Select the Outgoing Server tab.

Check ‘My outgoing server (SMTP) requires authentication.’

Select ‘Use same settings as incoming server’ or ‘Log on using’ and then type the email and password.

Step 7

Select the Advanced tab.

IMAP server info

If you’re setting up IMAP:

Incoming server: set the port to 993.
Use the following type of encrypted connection: SSL
Outgoing server: set the port to 465.
Use the following type of encrypted connection: SSL

POP server info

If you’re setting up POP:

Incoming server: set the port to 995.
Use the following type of encrypted connection: SSL
Outgoing server: set the port to 465.
Use the following type of encrypted connection: SSL

Click OK, then click Next >

Step 8

It’s done! Click Finish.

You can see the messages synced from Gmail to Outlook.

Troubleshooting errors with IMAP/POP synchronization

In case of an error, try Unlock CAPTCHA. Go to the link https://accounts.google.com/DisplayUnlockCaptcha and click Continue. Then retry the setup.
If you still get errors, contact Google Workspace support.

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